11 Comments
User's avatar
Underexposure Therapy's avatar

This move by the CEO feels like a PR ploy to try to get people to forget Starbucks' union-busting last year.

One Thing's avatar

there won't be a union to bust if they keep having horrible stores!

Anna's avatar

Okay I was wondering about the writing on the cups recently! I neeeever get Starbucks but it's worked out twice in the last month where I needed some caffeine and it was my only option and both times the service was excellent and there were notes on my cup! Still not into Starbucks (nor am I super enthused by this overhaul) but... it did work on me!

One Thing's avatar

There is a clear role for Starbucks, imo. We can't avoid it. And even something like Dunkin is beating it right now in terms of products and service.

Dom's avatar

i’m just happy i don’t have to explain what a cortado is anymore, 10 years of latte size cortados later

One Thing's avatar

yes. Most indie coffee shops don't even make great cortados though, so I'm not holding out much hope here.

Dom's avatar

literally just had a boiling hot 8oz “cortado” from starbucks, can confirm

Carolyn Zelikow's avatar

Shout out to the Starbucks at SFO arrivals! Some of the most genuinely empathetic customer service I’ve ever experienced.

TrendyWebAltar's avatar

I've never been to an American Starbucks, and the last time I visited one here (the Philippines) was nearly a decade ago, but reading this was so fascinating. This is how I've always experienced Starbucks: friendly staff, nice place to stay, coffee mid, food okay.

User's avatar
Comment deleted
Feb 18, 2025
Comment deleted
One Thing's avatar

maybe you can write a nice message to yourself on your mug with a chalk marker